Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") are a legal agreement between your organization ("Customer," "you") and GreenLightz LLC ("GreenLightz," "we," "us," or "our"). By accessing or using the GreenLightz API service, you agree to be bound by these Terms. If you do not agree, do not use our service.

2. Description of Service

GreenLightz provides a real-time governance API for evaluating AI agent actions against customer-defined policy packs. The service returns verdicts (ALLOW, AMBER, BLOCK), signed evidence packets, and intervention plans.

Our service is advisory and enforcement-assisting. GreenLightz evaluates actions and provides verdicts, but the Customer's systems are responsible for acting on those verdicts. We do not directly execute, approve, or block financial transactions.

3. API Access and Authentication

You are responsible for:

• Safeguarding your API keys and not sharing them with unauthorized parties
• All API requests made using your credentials
• Ensuring your integration correctly handles all verdict types
• Notifying us immediately of any unauthorized access to your API keys

4. Service Level and Availability

GreenLightz is designed with an Offline-First architecture. The core governance engine operates without external dependencies. During any service degradation, the system fails closed (blocks actions rather than allowing them through).

Specific SLA terms, including uptime commitments and support response times, are defined in your individual service agreement.

5. Acceptable Use

You agree not to:

• Use the service for any illegal purpose
• Attempt to reverse engineer, decompile, or exploit the service
• Share API credentials or resell access without authorization
• Submit requests designed to probe or circumvent governance rules
• Exceed rate limits or use automated tools to stress-test the service without prior agreement
• Interfere with or disrupt the integrity of the service

6. Data Handling

GreenLightz processes action metadata (type, amount, IDs) for evaluation purposes. All identifiers are hashed in storage and audit trails. See our Privacy Policy for details on data handling practices.

You retain ownership of your policy configurations and evaluation data. By using the service, you grant us a limited license to process your data solely for providing the governance service.

7. Intellectual Property

All GreenLightz software, governance methodology, invariant architecture, and documentation are our intellectual property and may not be copied, modified, or distributed without our written consent.

You retain ownership of your policy packs, tenant configurations, and any custom integrations you build.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT VERDICTS WILL PREVENT ALL UNAUTHORIZED COMMITMENTS OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

GreenLightz does not provide legal, financial, or compliance advice. Our verdicts reflect policy evaluation, not regulatory determination.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GREENLIGHTZ LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOST PROFITS, OR LOSS OF DATA.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Termination

Either party may terminate service with 30 days written notice. We may suspend access immediately if you violate these Terms. Upon termination, your API keys are revoked and evaluation data is retained per the agreed retention policy.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes at least 30 days in advance. Continued use after the effective date constitutes acceptance.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

13. Contact

GreenLightz LLC
Questions about these Terms? Contact us at: support@greenlightz.com